Troubleshooting
Meta Not Syncing
What to do if Meta Ads data isn't updating
Check Connection Status
Go to Dashboard → Integrations and verify that Meta Ads shows as "Connected". If it shows as disconnected, reconnect it.
Verify Permissions
Meta may have revoked permissions. Try disconnecting and reconnecting your Meta Ads account to refresh permissions.
Manual Sync
You can trigger a manual sync from the Integrations page. Click "Sync Now" next to Meta Ads to force an immediate data pull.
Check Meta API Status
Sometimes Meta's API experiences downtime. Check Meta's developer status page or wait a few hours and try again.